Discounted amount of your subtotal will appear when you place your orders.
01. A simple change of heart due to the nature of fresh food and personal preferences (taste, shape, size, etc.)
02. Incorrect recipient information (contact information, incorrect delivery address), non-receipt owing to the absence (Customers who cannot receive on Saturday must contact the customer service center or delivery message.)
03. In the event of contamination, damage, or degradation as a result of improper storage or customer negligence
04. If the product is consumed or discarded arbitrarily, even if a flaw is discovered
05. If you return something without informing the vendor, your return will be denied.
06. If the order status is changed to delivery preparation, it is difficult to cancel or alter the address if the order has been shipped, even if the invoice has not been filed.
If there is an abnormality after receiving the product
01. If there is a problem after receiving the product, take a picture immediately and submit a request to the customer center within 3 days from the date of receipt. We will help you process it quickly.
02. When sending a photo, please include the orderer's name, contact information, and product status for faster processing.
(The mobile number for message or photo transfer: 010-7469-2044)
03. Incorrect delivery or damaged products during the delivery, please keep it refrigerated until processing is completed with customer service.
The mobile number for the photo: 010-7469-2044Operation hours: Weekdays 09:30~17:30/Lunch: Weekdays 12:00~13:00 (Closed on weekends and holidays). When there are a lot of calls, the phone connection may not be smooth. If you leave a message on the bulletin board, we will contact you sequentially.